Topstep Status Page

This page provides real-time updates on the status of all Topstep systems and services. If an issue is listed here, you can be assured that our team is working quickly to resolve it and return everything to normal.

All Systems Operational

New Dashboard Operational
90 days ago
99.88 % uptime
Today
Legacy Dashboard Operational
90 days ago
99.99 % uptime
Today
TopstepX Operational
90 days ago
99.62 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
New Dashboard Latency
Fetching
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Resolved - Hey Traders,

TopstepX is back online.

First, we want to apologize for the issues that have happened over the past 24 hours. We know as traders how frustrating these issues can be. We will be taking the following actions at the end of trading today:

Any negative trades made between 5:00pm CST - 5:30pm CST on 12/16 and 8:45am CST - 9:15am CST on 12/17 will be removed.
We will reopen any accounts that were closed due to a violation that occurred between 5:00pm CST - 5:30pm CST on 12/16 or 8:45am CST - 9:15am CST on 12/17

Please note we are unable to compensate for unrealized profits, missed trades or opportunities.

We understand that TopstepX is not currently living up to your (and our) expectations. We will not stop until TopstepX delivers the best Trading experience possible for our Traders.

-Team Topstep

Dec 17, 09:42 CST
Monitoring - Hey Traders,

We’ve rolled out a fix and systems should be stabilizing.

It’s safe to resume trading, though we’re continuing to monitor closely to ensure everything stays stable.

**We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.**
__________________________________
If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/

Dec 17, 09:33 CST
Identified - Hey Traders,

We’ve identified the cause of the issue affecting some users TopstepX.

Impact: A subset of traders may still see inability to login and connect, impacting their ability to trade

If you’re experiencing this issue, we recommend you pause trading while we work on the fix.

Our engineering team is working on a fix now to restore systems as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Dec 17, 09:17 CST
Investigating - Hey Traders,

We’re receiving reports that some traders are running into unexpected behavior with their ability to login and connect. You may notice that you are unable to execute a trade.

If you’re experiencing this issue, we recommend you pause.

Our team is investigating and working to get the platform restored as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Dec 17, 08:59 CST
Dec 16, 2025
Resolved - Everything with TopstepX is fully restored and operating normally. You can safely Resume Trading

Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Dec 16, 17:32 CST
Investigating - We’re aware of an issue impacting TopstepX Flattening Orders that’s currently affecting all traders.

Until we resolve it, we recommend you Pause Trading

Our team is investigating and working to get the platform back up as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Dec 16, 17:15 CST
Resolved - Hey Traders,

TopstepX is back online.

First, we want to apologize for the issues that have happened today. We know as traders how frustrating these issues can be. We will be taking the following actions:

- Any negative trades made between 8:00am CST - 3:10pm CST will be removed.
- We will reopen any accounts that were closed due to a violation that occurred between 8:00am CST - 3:10pm CST.
- All trades placed in MNQH26, E7H26, and YMH26 after 1:43pm CST until 2:45pm CST will be voided.

Please note we are unable to compensate for unrealized profits, missed trades or opportunities.

We understand that TopstepX is not currently living up to your (and our) expectations. We will not stop until TopstepX delivers the best Trading experience possible for our Traders.

-Team Topstep

Dec 16, 15:40 CST
Monitoring - We’ve rolled out a fix and systems are coming back online.

It’s safe to resume trading, though we’re continuing to monitor closely to ensure everything stays stable.

We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.
__________________________________
We will be posting a message soon on how we will be making this right for traders impacted today shortly.

Dec 16, 14:52 CST
Update - We’ve rolled out a fix while traders may be able to place trades we are still experiencing issues with the DOM

We still recommend avoiding trading while we get everything back up and running fully.

We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.

Dec 16, 13:52 CST
Identified - We’ve identified what’s causing the issue with TopstepX and the ability to execute trades.

Impact: All traders may be unable to trade or continue to see issue with the DOM.

While we work on a fix, we recommend you avoid trading at this time.

Our engineering team is working on a fix now to restore systems as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.

Dec 16, 13:22 CST
Monitoring - We’ve rolled out a fix and monitoring ongoing issues

Until we resolve it, we recommend you avoid trading if you are able to access TopstepX

We appreciate your patience while we got this sorted.

Dec 16, 09:59 CST
Investigating - We’re aware of an issue impacting TopstepX that’s currently affecting all traders. You may not be able to Login or Trade right now.

Until we resolve it, we recommend you avoid trading if you are able to access TopstepX

Our team is investigating and working to get the platform back up as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Dec 16, 08:44 CST
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Resolved - Everything with Live & Sim trading is fully restored and operating normally. You can safely resume trading.

If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/

Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Dec 11, 18:08 CST
Monitoring - We’ve rolled out a fix and systems are coming back online.

It’s safe to resume trading, though we’re continuing to monitor closely to ensure everything stays stable.

We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.
__________________________________
If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/

Dec 11, 17:16 CST
Update - We’re aware of an issue impacting that’s currently affecting all traders. You may not be able to place trades, or view data right now.

Until we resolve it, we recommend you pause trading.

Our team is investigating and working to get the platform back up as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Dec 11, 17:01 CST
Investigating - We’re aware of an issue impacting TopstepX that’s currently affecting Live traders. You may not be able to open or close trades right now.

Until we resolve it, we recommend you pause trading.

Our team is investigating and working to get the platform back up as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Dec 11, 17:01 CST
Dec 10, 2025
Resolved - Hey Traders,

Everything with TopstepX Live Trading is fully restored and operating normally.

If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/

Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Dec 10, 17:27 CST
Monitoring - We’ve rolled out a fix and systems are coming back online.

It’s safe to resume trading, though we’re continuing to monitor closely to ensure everything stays stable.

We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.
__________________________________
If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/

Dec 10, 17:11 CST
Identified - We’ve identified what’s causing the issue with TopstepX Live Trading.

Impact: All Live traders are currently unable to Open/ Close orders.

While we work on a fix, we recommend you pause trading.

Our engineering team is working on a fix now to restore systems as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.

Dec 10, 17:11 CST
Investigating - We’re aware of an issue impacting TopstepX that’s currently affecting Live traders. You may not be able to open or close trades right now.

Until we resolve it, we recommend you pause trading.

Our team is investigating and working to get the platform back up as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Dec 10, 17:03 CST
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.