Topstep Status Page

This page provides real-time updates on the status of all Topstep systems and services. If an issue is listed here, you can be assured that our team is working quickly to resolve it and return everything to normal.

We’re looking into a platform-wide issue

Incident Report for Topstep

Resolved

Live Funded Account trading is now operating normally. You can safely resume trading.

If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/

Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Posted Dec 01, 2025 - 17:31 CST

Monitoring

We’ve rolled out a fix and systems are coming back online.

It’s safe to check your positions but would not recommend the resumption of trading, though we’re continuing to monitor closely to ensure everything stays stable.

We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.

Posted Dec 01, 2025 - 17:27 CST

Investigating

We’re aware of an issue impacting an issue that’s currently affecting Live Funded Trader. You may not be able to open / close positions right now.

Until we resolve it, we recommend you pause trading

Our team is investigating and working to get the platform back up as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.

**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Posted Dec 01, 2025 - 17:13 CST

This incident affected: TopstepX.

Not a Deposit | Not FDIC Insured | May Lose Value

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NOTHING CONTAINED IN THIS WEBSITE CONSTITUTES INVESTMENT ADVICE, NOR DOES IT CONSTITUTE THE SOLICITATION, ENDORSEMENT, OR RECOMMENDATION OF THE PURCHASE OR SALE OF ANY FUTURES OR OTHER FINANCIAL PRODUCT. THE WEBSITE CONTENT IS FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE REGARDED AS CONSTITUTING AN OFFER, SOLICITATION, ENDORSEMENT, OR RECOMMENDATION TO BUY OR SELL ANY FUTURES OR OTHER FINANCIAL PRODUCT AND SHOULD NOT BE REGARDED AS INVESTMENT ADVICE.

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Simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, because the trades have not actually been executed, the results may have under- or over-compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. Simulated trading does not involve financial risk, and no simulated trading record can completely account for the impact of financial risk in actual trading. For example, the ability to withstand losses or adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.

2024 Trader Performance Statistics: From January through December 2024, (a) 12.4% of all Trading Combines initiated were successfully completed and afforded the opportunity to advance to the Funded Level, (b) 46.6% of individual participants who entered one or more Trading Combines advanced to the Funded Level in at least one of their Trading Combine, (c) 28.3% of all individual participants at the Funded Level received a payout, and (d) 0.96% of individual participants trading in an Express Funded Account were called up to a Live Funded Account. The Funded Level includes both Express Funded Accounts and Live Funded Accounts, with the aggregate of such accounts used in the percentage determination. These statistics reflect performance in both a simulated trading environment and a live trading environment and are not indicative of future results.

Prohibited Conduct: To promote responsible trading and mitigate Prohibited Conduct (as such term is defined in the Terms of Use, such as exploiting the simulated environment, trading activity will be subject to review by our Risk and Compliance Teams. If Topstep identifies trading activity that, in its sole discretion, relates to Prohibited Conduct, Topstep reserves the right to delete the trading day and all profits (in a simulated environment), restart the account, or close the account. Additionally, in its sole discretion, Topstep may suspend or ban the trader from using all or a portion of the Site and Services. When you initiate or execute a transaction on a CME Group Inc. exchange, you consent to the exchange’s jurisdiction and agree to be bound by and comply with exchange rules.

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Topstep Brokerage Disclaimer: Topstep Brokerage LLC (“Topstep Brokerage”), an affiliate of Topstep LLC, is registered with the U.S. Commodity Futures Trading Commission as an introducing broker and is a member of the National Futures Association (NFA ID 0567079). Please review Topstep Brokerage’s Risk Disclosures Statement. Futures accounts are not protected by the Securities Investor Protection Corporation (SIPC).