This page provides real-time updates on the status of all Topstep systems and services. If something is listed below, the team is aware and working to restore service as quickly as possible.
We’re currently experiencing a payout processing delay with Wise, one of our payout providers. As a result, Wise is temporarily unavailable as a payout option for new payout requests while we work through the issue.
If you already have a pending Wise payout: If your payout has been approved by Topstep, it has not been rejected or canceled and remains in the processing queue.
We’re actively working with Wise to get affected payouts moving as quickly as possible. We do not have a confirmed resolution timeline at this time, but we’ll provide an update as soon as more information is available.
You can continue to request payouts using our other available payout methods. We appreciate your patience while we work to resolve this.
Our team is investigating and working to get the platform back up as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**