Topstep Status Page

This page provides real-time updates on the status of all Topstep systems and services. If an issue is listed here, you can be assured that our team is working quickly to resolve it and return everything to normal.

We’re looking into a platform-wide issue

Incident Report for Topstep

Resolved

All clear – platform back to normal

Hey Traders,

Everything with the dashboard and TopstepX is fully restored and operating normally. You can safely continue trading as normal.

Please note: We are working on communicating next steps for all traders impacted.

Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Posted Nov 26, 2025 - 11:06 CST

Monitoring

Issue resolved – Monitoring stability

Hey Traders,

We’ve rolled out a fix and systems are coming back online.

It’s safe to resume trading, though we’re continuing to monitor closely to ensure everything stays stable.

We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.

Please note: There is no need to contact our Trader Support Team, we are working on communicating next steps for all traders impacted.

Posted Nov 26, 2025 - 10:14 CST

Update

We’ve identified what’s causing the issue with our new dashboard and TopstepX

Impact: All traders may be able to use their dashboard and open/close positions but may experience slowness.

While we work on fully resolving this issue we recommend not trading durring this time.

Our engineering team is working on a fix now to restore access as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.

**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.

Posted Nov 26, 2025 - 09:55 CST

Identified

We’ve identified what’s causing the issue with our new dashboard and TopstepX

Impact: All traders are currently unable to close positions and may have a degraded login experience

While we work on a fix, we recommend you pause trading

Our engineering team is working on a fix now to restore access as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.

**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.

Posted Nov 26, 2025 - 09:32 CST

Update

We are also seeing access to the new dashboard being degraded as well.

Our team is investigating and working to get the platform back up as quickly as possible.

Posted Nov 26, 2025 - 09:23 CST

Investigating

We’re aware of an issue impacting the closure of positions that’s currently affecting all traders.

Until we resolve it, we recommend you pause trading

Our team is investigating and working to get the platform back up as quickly as possible.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.

**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

Posted Nov 26, 2025 - 09:12 CST

This incident affected: New Dashboard and TopstepX.

Not a Deposit | Not FDIC Insured | May Lose Value

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