Topstep Status Page

This page provides real-time updates on the status of all Topstep systems and services. If an issue is listed here, you can be assured that our team is working quickly to resolve it and return everything to normal.

Issue confirmed – fix in progress.

Incident Report for Topstep

Resolved

The CME has resolve all issues markets are back open and trading as normal is fully restored and operating normally. You can safely resume trading on all products.

As a proactive measure, our systems flattened all affected precious metals and natural positions at the last available best bid/ask at the time of the incident. This was done immediately to help limit additional exposure while markets were halted or unexpected volatility upon re-opening.

Because this was a CME-related issue and all impacted trades were closed at the best available bid/ask, there are not any PnL adjustments applicable to this outage.

For Information Go Here:
https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html

Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.
Posted Feb 25, 2026 - 14:05 CST

Update

We are monitoring an issue with CME trading what’s causing the issue with your ability to trade certain products.

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Update:
CME Globex Metals futures and options markets will Pre-open at 13:31 Central Time and Open at 13:45 Central Time.

For Information Go Here:
https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html
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As a proactive measure, our systems flattened all affected precious metals and natural gas positions at the last available best bid/ask at the time of the incident. This was done immediately to help limit additional exposure while markets were halted or unexpected volatility upon re-opening.

Because this was a CME-related issue and all impacted trades were closed at the best available bid/ask, there are not any PnL adjustments applicable to this outage.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.
Posted Feb 25, 2026 - 13:20 CST

Monitoring

We are monitoring an issue with CME trading what’s causing the issue with your ability to trade certain products.

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Update:
CME Globex Natural Gas futures and options markets will Pre-open at 12:45 Central Time and Open at 12:50 Central Time.

As a proactive measure, our systems flattened all affected precious metals and natural positions at the last available best bid/ask at the time of the incident. This was done immediately to help limit additional exposure while markets were halted or unexpected volatility upon re-opening.
 
Because this was a CME-related issue and all impacted trades were closed at the best available bid/ask, there are not any PnL adjustments applicable to this outage.
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Ongoing:
Impact: All traders are currently unable to trade CME Globex Metals and Options Markets Halted

For Information Go Here:
https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html
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Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.
Posted Feb 25, 2026 - 12:49 CST

Update

We are continuing to monitor the CME status
Posted Feb 25, 2026 - 12:25 CST

Identified

We are monitoring an issue with CME trading what’s causing the issue with your ability to trade certain products.

Impact: All traders are currently unable to trade CME Globex Metals and Natural Gas Futures and Options Markets Halted

For Information Go Here:
https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html

While we wait for a fix from CME, we recommend you pause trading on these products.

Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.
__________________________________
**Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.
Posted Feb 25, 2026 - 12:24 CST
This incident affected: TopstepX.