Topstep Status Page

This page provides real-time updates on the status of all Topstep systems and services. If an issue is listed here, you can be assured that our team is working quickly to resolve it and return everything to normal.

AWS Outage

Incident Report for Topstep

Resolved

Our impacted trader services and systems have recovered from the AWS Outage.

Current Actions:
Our engineering teams will continue to monitor for stability of systems. Topstep will communicate by email the next steps to take for impacted traders.

Posted Oct 20, 2025 - 13:40 CDT

Monitoring

We are actively monitoring the AWS Outage impacting our trader services and systems.

Impact:
TopstepX: Services may be degraded during the monitoring and recovery period.
Topstep Dashboard: Operational, but Combine account creation may be degraded during the monitoring and recovery period.

Current Actions:
Our engineering teams are actively monitoring the restoration of our services to restore full capacity. We will be following up by email to impacted traders on next steps.

Posted Oct 20, 2025 - 12:59 CDT

Identified

We are currently experiencing an AWS service disruption affecting multiple systems:

Impact:
TopstepX: Users experiencing connection issues
Topstep Dashboard: Operational, but Combine account creation is significantly degraded

Current Actions:
Our engineering teams are actively monitoring the situation and working to restore full service. We will provide updates as more information becomes available.

Posted Oct 20, 2025 - 09:10 CDT

Update

We are continuing to investigate this issue.

Posted Oct 20, 2025 - 07:49 CDT

Investigating

We’re aware of the ongoing AWS outage and are actively monitoring its impact. Some Topstep services may be degraded or not fully functional at this time.

Our team is working to minimize disruption and will share updates as we learn more. Thank you for your patience.

Posted Oct 20, 2025 - 07:48 CDT

This incident affected: New Dashboard and TopstepX.

Not a Deposit | Not FDIC Insured | May Lose Value

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Commodity trading involves substantial risk of loss. All investments involve risk, and not all risks are suitable for every investor. The value of investments may fluctuate and as a result, clients may lose more than their original investment. The past performance of a financial product does not guarantee future results or returns. Please carefully consider whether it is appropriate for you to engage in futures trading in light of your personal financial circumstances. You should only use funds that you can afford to lose without affecting your financial security or lifestyle, and only a portion of those funds should be used to support a single trade because you cannot expect to profit on every trade. To learn more about the risks of trading, please visit our Risk Disclosure.

NOTHING CONTAINED IN THIS WEBSITE CONSTITUTES INVESTMENT ADVICE, NOR DOES IT CONSTITUTE THE SOLICITATION, ENDORSEMENT, OR RECOMMENDATION OF THE PURCHASE OR SALE OF ANY FUTURES OR OTHER FINANCIAL PRODUCT. THE WEBSITE CONTENT IS FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE REGARDED AS CONSTITUTING AN OFFER, SOLICITATION, ENDORSEMENT, OR RECOMMENDATION TO BUY OR SELL ANY FUTURES OR OTHER FINANCIAL PRODUCT AND SHOULD NOT BE REGARDED AS INVESTMENT ADVICE.

Allowed Instruments: Topstep traders are allowed to trade Futures products only, listed on the following exchanges: CME, COMEX, NYMEX & CBOT. Topstep traders are prohibited from trading Stocks, Options, Forex, Spot Cryptocurrency, and CFDs; these products are not available in Topstep’s program or platforms. You should be aware that NFA does not have regulatory oversight authority over underlying or spot virtual currency products or transactions or virtual currency exchanges, custodians or markets.

Trader Combine Disclaimer: The Trading Combine is a realistic simulation of trading under actual market conditions and is difficult to pass even for experienced traders.

Simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, because the trades have not actually been executed, the results may have under- or over-compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. Simulated trading does not involve financial risk, and no simulated trading record can completely account for the impact of financial risk in actual trading. For example, the ability to withstand losses or adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.

2024 Trader Performance Statistics: From January through December 2024, (a) 12.4% of all Trading Combines initiated were successfully completed and afforded the opportunity to advance to the Funded Level, (b) 46.6% of individual participants who entered one or more Trading Combines advanced to the Funded Level in at least one of their Trading Combine, (c) 28.3% of all individual participants at the Funded Level received a payout, and (d) 0.96% of individual participants trading in an Express Funded Account were called up to a Live Funded Account. The Funded Level includes both Express Funded Accounts and Live Funded Accounts, with the aggregate of such accounts used in the percentage determination. These statistics reflect performance in both a simulated trading environment and a live trading environment and are not indicative of future results.

Prohibited Conduct: To promote responsible trading and mitigate Prohibited Conduct (as such term is defined in the Terms of Use, such as exploiting the simulated environment, trading activity will be subject to review by our Risk and Compliance Teams. If Topstep identifies trading activity that, in its sole discretion, relates to Prohibited Conduct, Topstep reserves the right to delete the trading day and all profits (in a simulated environment), restart the account, or close the account. Additionally, in its sole discretion, Topstep may suspend or ban the trader from using all or a portion of the Site and Services. When you initiate or execute a transaction on a CME Group Inc. exchange, you consent to the exchange’s jurisdiction and agree to be bound by and comply with exchange rules.

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System Risk: Trading through an electronic trading or order routing system exposes you to risks associated with system or component failure. System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors.

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Topstep Brokerage Disclaimer: Topstep Brokerage LLC (“Topstep Brokerage”), an affiliate of Topstep LLC, is registered with the U.S. Commodity Futures Trading Commission as an introducing broker and is a member of the National Futures Association (NFA ID 0567079). Please review Topstep Brokerage’s Risk Disclosures Statement. Futures accounts are not protected by the Securities Investor Protection Corporation (SIPC).